Customized on-site training for insurance adjustors
Topic: Dog bite claims

  Your schedule - Your location!

What Adjusters Need to Know to Defend Dog Bite Claims

Instructor: Richard Polsky, Ph.D.
Course length:  5 hrs
CE credit: pending

Course description:
The workshop aims to educate the adjusters with respect to the investigation of claims for dog bite injury. Goals include teaching adjusters the kind of information to collect about the dog, about the incident, ways to determine whether the dog bite claim is valid, and a  general idea of what a dog bite claim is worth relative to other recently finished cases. Ther seminar  also teaches adjusters how they can work more productively with attorneys to settle dog bite claims. A CD disc will be provided to each participant summarizing the workshop.

Scheduling:  CE directors should contact Dr. Polsky to discuss scheduling and for costs.

1. In house continuing education training for insurance adjusters
2. Choose the time and place that is most convenient for your group
3. save training dollars on travel expenses and reduce time away from office
4. Adjusters will be better prepared to handle dog bite claims
5. Learn from animal behavior expert Richard H Polsky, PhD about behavioral issues that affect liability and costs in dog bite claims

                                                        Syllabus

I. Understanding the Causes of Dog Related Injuries

1. Dogs and Cats as Companion Animals
2. Dogs in society

 

II. Injuries Sustained to Victims Bitten by Dogs

1. Review of research literature on the epidemiology of dog bites
2. Types of injuries caused by aggressive dogs
3. Types of injuries caused by non-Aggression

 

III. Reasons Why Dogs Attack

1. Aggressive behavior in dogs

 

IV. Dogs at High Risk to Cause Personal Injury

1. Breed differences
2. Factors indicating a propensity for aggression
3. Problems in the home environment
   
   

V. Assessing the Risks

1. Utilizing a behavioral scoring system

 

VI. How to Decrease the High Cost of Claims

1. Understanding the Law
2. Strict liability vs. negligence
3. Examples of lawsuits resulting from dog related injuries
4. Defenses under the law

 

VII. How to Investigating a Claim

1. Who to contact and what to ask
2. Examining the incident scene & the animal's home environment
3. How to examine the dog

 

VIII. What Adjustors Need to Know to Settle a Claim

1. The behavior of the victim and the severity of the injury
2. The breed of the dog, its background and behavior
3. What's a claim worth?
   

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